:root{--brand:#2563eb;--brand-dark:#1747b7;--brand-deep:#00108f;--brand-light:#538fff;--ink:#0f172a;--muted:#738096;--line:#e4e9f1;--surface:#fff;--soft:#f4f7fb}*{box-sizing:border-box}html,body{margin:0;min-height:100%;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:var(--ink)}body{background:#111827}.direct-shell{min-height:100dvh;display:grid;grid-template-columns:1fr 1fr;background:#101827}.marketing-panel{position:relative;display:flex;flex-direction:column;padding:42px clamp(34px,6vw,90px);background:#242424;color:#fff;overflow:hidden}.marketing-panel:after{content:"";position:absolute;right:-180px;bottom:-200px;width:520px;height:520px;border-radius:50%;background:#2563eb18;filter:blur(10px)}.site-brand{display:flex;align-items:center;gap:12px;font-size:18px}.logo-mark,.chat-logo{display:grid;place-items:center;color:white;background:linear-gradient(145deg,#2563eb,#8b5cf6);font-weight:850}.logo-mark{width:48px;height:48px;border-radius:14px}.marketing-copy{margin:auto 0;max-width:680px}.eyebrow{font-size:14px;color:#b9c0cd;letter-spacing:.035em}.marketing-copy h1{font-size:clamp(46px,5vw,76px);line-height:1;margin:36px 0 18px}.marketing-copy p{font-size:clamp(20px,2.1vw,31px);line-height:1.45;margin:0;color:#f7f7f8;max-width:740px}.verified{font-size:13px;color:#b9c0cd;letter-spacing:.035em}.preview-panel{display:grid;place-items:center;padding:30px;background:radial-gradient(circle at 20% 50%,#316c7066,transparent 38%),radial-gradient(circle at 90% 15%,#6f5ea755,transparent 42%),linear-gradient(135deg,#213348,#4a5f70)}.phone-frame{width:min(430px,92vw);height:min(780px,90dvh);background:#0f1115;border-radius:28px;padding:12px;box-shadow:0 30px 80px #0006;border:1px solid #ffffff18;overflow:hidden}
#chatApp{height:100%;display:flex;flex-direction:column;background:#f7f9fc;overflow:hidden}.phone-frame #chatApp{border-radius:19px}.chat-header{min-height:76px;padding:14px 16px;padding-top:calc(14px + env(safe-area-inset-top));background:linear-gradient(135deg,var(--brand-dark),var(--brand-deep));color:white;display:flex;align-items:center;justify-content:space-between}.brand-row{display:flex;align-items:center;gap:11px}.chat-logo{width:42px;height:42px;border-radius:13px}.brand-row b{display:block;font-size:15px}.brand-row small{display:flex;align-items:center;gap:6px;margin-top:3px;color:#cbd5e1;font-size:12px}.brand-row small i{width:7px;height:7px;border-radius:50%;background:#22c55e}.header-menu{border:0;background:#ffffff14;color:#fff;width:38px;height:38px;border-radius:11px}.welcome-card{margin:12px 14px 0;padding:13px 14px;background:#eef4ff;border:1px solid #dce7ff;border-radius:14px;color:#334155;font-size:13px;line-height:1.5}.chat-messages{flex:1;min-height:0;overflow:auto;padding:14px;background:linear-gradient(#f8fafc,#f3f6fa)}.msg{max-width:82%;width:max-content;padding:10px 12px;margin:8px 0;border-radius:15px;background:#fff;border:1px solid #e5eaf1;box-shadow:0 3px 10px #0f172a0a;overflow-wrap:anywhere;font-size:14px;line-height:1.45}.msg.visitor{margin-left:auto;background:var(--brand);color:#fff;border-color:var(--brand);border-bottom-right-radius:5px}.msg.agent{border-bottom-left-radius:5px}.msg img,.msg video{display:block;max-width:100%;max-height:300px;border-radius:10px}.msg audio{max-width:100%}.msg a{color:inherit}.chat-form{display:flex;align-items:center;gap:8px;padding:11px 12px;padding-bottom:calc(11px + env(safe-area-inset-bottom));border-top:1px solid var(--line);background:#fff}.chat-form input{flex:1;min-width:0;padding:12px 14px;border:1px solid #dbe2ec;border-radius:22px;outline:0;background:#f9fafb}.chat-form input:focus{border-color:#93b5ff;box-shadow:0 0 0 4px #2563eb12}.attach,.send-button{display:grid;place-items:center;width:42px;height:42px;flex:0 0 42px;border:0;border-radius:50%;cursor:pointer}.attach{background:#eef2f7;color:#4b5563;font-size:22px}.send-button{background:var(--brand);color:#fff;font-size:16px}.powered{text-align:center;padding:0 10px 9px;background:#fff;color:#9aa3b2;font-size:10px}#uploadStatus{background:#fff;padding:0 14px;color:#b91c1c;font-size:11px}
.embed-mode{background:transparent}.embed-mode #chatApp{height:100dvh;border-radius:0}
@media(max-width:900px){.direct-shell{grid-template-columns:1fr}.marketing-panel{min-height:44dvh;padding:28px 24px}.marketing-copy{margin:50px 0}.marketing-copy h1{font-size:48px;margin:20px 0 12px}.marketing-copy p{font-size:20px}.preview-panel{min-height:56dvh;padding:18px}.phone-frame{height:min(720px,88dvh)}}
@media(max-width:640px){body.direct-mode{background:#f7f9fc}.direct-shell{display:block;min-height:100dvh}.marketing-panel{display:none}.preview-panel{padding:0;min-height:100dvh;background:#f7f9fc}.phone-frame{width:100%;height:100dvh;padding:0;border:0;border-radius:0;box-shadow:none}.phone-frame #chatApp{border-radius:0}.chat-header{min-height:70px}.welcome-card{margin:10px 10px 0}.chat-messages{padding:10px}.msg{max-width:88%}}
.agent-name{display:block;font-weight:800;font-size:11px;opacity:.78;margin-bottom:4px}
/* v3.1 responsive member chat + custom buttons */
.agent-name{display:block;font-weight:800;font-size:11px;line-height:1.2;opacity:.82;margin:0 0 5px}.message-body{display:block;white-space:pre-wrap;overflow-wrap:anywhere}.edited-label{opacity:.7;font-size:10px}.send-button:disabled{opacity:.55;cursor:not-allowed}.member-buttons{display:grid;gap:8px;padding:10px 12px 2px;background:#fff}.member-link-btn{display:grid;grid-template-columns:28px 1fr 24px;align-items:center;gap:8px;min-height:46px;padding:8px 12px;border-radius:12px;background:#111827;color:#fff;text-decoration:none;border:1px solid #1f2937}.member-link-btn span{font-size:18px}.member-link-btn b{font-size:13px}.member-link-btn i{text-align:right;font-style:normal;font-size:22px;opacity:.75}.member-link-btn:hover{background:#172033}
@media(max-width:640px){#chatApp{height:100dvh;min-height:100dvh}.chat-messages{overscroll-behavior:contain}.member-buttons{padding-left:10px;padding-right:10px}.member-link-btn{min-height:44px}}
.home-screen{flex:1;overflow:auto;padding:18px 14px 84px;background:linear-gradient(180deg,var(--brand),var(--brand-dark) 34%,var(--brand-deep) 72%,#111827 115%);color:#fff}.home-hero{position:relative;padding:4px 6px 16px}.home-hero h1{font-size:27px;line-height:1.2;max-width:260px}.welcome-logo{width:48px;height:48px;border-radius:50%;object-fit:cover}.welcome-logo.fallback{display:grid;place-items:center;background:#fff;color:#111827;font-weight:800}.minimize{position:absolute;right:0;top:0;border:0;background:none;color:#fff;font-size:25px}.agent-card{background:#202020;border-radius:18px;padding:14px;display:grid;grid-template-columns:42px 1fr;gap:10px;align-items:center}.mini-avatar{width:42px;height:42px;border-radius:50%;display:grid;place-items:center;background:#334155;font-weight:800}.agent-card small{color:#cbd5e1}.agent-card p{margin:3px 0 0;font-size:13px}.agent-card button{grid-column:1/-1;border:0;border-radius:12px;padding:13px;background:var(--brand);color:#fff;font-weight:700}.member-buttons{display:grid;gap:8px;margin:12px 0}.member-link-btn{display:grid;grid-template-columns:24px 1fr 24px;align-items:center;padding:12px;background:#222;border-radius:11px;color:#fff;text-decoration:none;font-size:13px}.member-link-btn i{text-align:center;font-style:normal}.member-nav{position:absolute;left:14px;right:14px;bottom:14px;height:68px;background:#222;border:1px solid #383838;border-radius:22px;display:grid;grid-template-columns:1fr 1fr;z-index:20}.member-nav button{border:0;background:none;color:#9ca3af;display:grid;place-content:center;gap:2px;font-size:19px}.member-nav button span{font-size:12px}.member-nav button.active{color:#fff}.chat-screen{height:calc(100% - 0px);display:flex;flex-direction:column;padding-bottom:82px}.prechat-panel{overflow:auto;padding:18px;background:#f7f9fc;flex:1}.prechat-panel form{display:grid;gap:14px}.prechat-panel label{display:grid;gap:6px;font-size:13px}.prechat-panel input{padding:12px;border:1px solid #dbe2ec;border-radius:10px}.prechat-panel fieldset{border:0;padding:0}.choice{display:flex!important;grid-template-columns:auto 1fr!important;align-items:center;margin:8px 0}.prechat-submit{padding:13px;border:0;border-radius:12px;background:var(--brand);color:#fff;font-weight:700}#chatContent{display:flex;flex-direction:column;flex:1;min-height:0}.phone-frame,#chatApp{position:relative}

/* v4.1: respect the hidden state so Welcome, Pre-chat, and Chat screens never overlap */
[hidden]{display:none!important}
.home-screen[hidden],.chat-screen[hidden],.prechat-panel[hidden],#chatContent[hidden]{display:none!important}
/* v4.2 member widget visual refinement only */
#chatApp{background:#f8fafc}.home-screen,.chat-screen{animation:screenFade .2s ease-out}@keyframes screenFade{from{opacity:.35;transform:translateY(5px)}to{opacity:1;transform:none}}
.home-screen{background:radial-gradient(circle at 82% 5%,rgba(96,165,250,.22),transparent 30%),linear-gradient(165deg,#164e63 0%,#0f172a 48%,#0b1120 100%);padding:20px 16px 92px}
.home-hero h1{margin:20px 0 4px;font-size:30px;letter-spacing:-.025em}.agent-card{background:rgba(17,24,39,.82);border:1px solid rgba(255,255,255,.08);box-shadow:0 16px 35px rgba(0,0,0,.2);backdrop-filter:blur(12px)}
.agent-card button{cursor:pointer;box-shadow:0 8px 18px rgba(97,186,241,.22);transition:transform .15s ease,box-shadow .15s ease}.agent-card button:hover{transform:translateY(-1px);box-shadow:0 12px 24px rgba(97,186,241,.3)}
.member-link-btn{border:1px solid rgba(255,255,255,.07);box-shadow:0 8px 18px rgba(0,0,0,.12);transition:transform .15s ease,background .15s ease,border-color .15s ease}.member-link-btn:hover{transform:translateY(-1px);border-color:rgba(255,255,255,.16)}
.member-nav{box-shadow:0 14px 34px rgba(0,0,0,.32);backdrop-filter:blur(14px);background:rgba(24,24,27,.92)}.member-nav button{cursor:pointer;transition:color .15s ease,transform .15s ease}.member-nav button:hover{transform:translateY(-1px)}
.chat-header{box-shadow:0 8px 24px rgba(15,23,42,.12);z-index:2}.welcome-card{box-shadow:0 7px 18px rgba(37,99,235,.05)}.chat-form{box-shadow:0 -10px 28px rgba(15,23,42,.045)}
.msg{animation:messageIn .16s ease-out}@keyframes messageIn{from{opacity:.2;transform:translateY(4px)}to{opacity:1;transform:none}}
.prechat-panel form{max-width:520px;margin:0 auto}.prechat-panel input{transition:border-color .15s ease,box-shadow .15s ease}.prechat-panel input:focus{outline:0;border-color:#93b5ff;box-shadow:0 0 0 4px rgba(37,99,235,.08)}

/* v4.3 targeted fixes: profile identity and custom-link container */
.home-screen .member-buttons{background:transparent!important;padding:0!important;margin:12px 0!important}
.home-screen .member-link-btn{width:100%;background:rgba(32,32,32,.94);border-color:rgba(255,255,255,.08)}
.chat-screen #memberButtons{margin:0;background:#fff;padding:10px 12px 2px}
.mini-avatar img,.chat-logo img{width:100%;height:100%;display:block;object-fit:cover;border-radius:inherit}

/* v5 focused pre-chat, typing and receipt polish */
.prechat-panel{background:#101010;color:#fff;padding:20px 18px 92px}.prechat-panel>#prechatMessage{background:#242424;border:1px solid #3b3b3b;border-radius:22px;padding:18px;margin:0 auto 18px;max-width:520px;white-space:pre-wrap;line-height:1.45}.prechat-panel form{background:#242424;border:1px solid #4b4b4b;border-radius:22px;padding:18px}.prechat-panel label,.prechat-panel legend{color:#f5f5f5}.prechat-panel input{background:#303030;border-color:#515151;color:#fff}.prechat-panel fieldset{margin:0}.choice{padding:7px 0;margin:0!important;gap:10px}.choice input{width:18px;height:18px;padding:0;accent-color:var(--brand)}.prechat-submit{margin-top:8px;font-size:15px}.typing-indicator{padding:6px 16px 9px;background:#fff;color:#64748b;font-size:12px;display:flex;align-items:center;gap:4px}.typing-indicator[hidden]{display:none!important}.typing-indicator span{width:5px;height:5px;background:#94a3b8;border-radius:50%;animation:typingDot 1.1s infinite}.typing-indicator span:nth-child(2){animation-delay:.15s}.typing-indicator span:nth-child(3){animation-delay:.3s;margin-right:5px}@keyframes typingDot{0%,70%,100%{transform:translateY(0);opacity:.45}35%{transform:translateY(-4px);opacity:1}}.receipt{display:block;text-align:right;margin-top:4px;font-size:10px;opacity:.75}.chat-logo img,.mini-avatar img{width:100%;height:100%;object-fit:cover;border-radius:inherit}

/* v5.1 targeted member polish and reliable pre-chat submit */
#chatApp.prechat-active{background:#101010}
#chatApp.prechat-active .chat-screen{background:#101010}
#chatApp.prechat-active .member-nav{background:rgba(29,29,31,.96);border-color:#404044}
.prechat-panel{scrollbar-gutter:stable;padding-bottom:112px}
.prechat-panel form{position:relative;z-index:2;box-shadow:0 18px 42px rgba(0,0,0,.24)}
.prechat-submit{position:relative;z-index:3;width:100%;min-height:50px;cursor:pointer;transition:transform .15s ease,filter .15s ease,opacity .15s ease}
.prechat-submit:hover{filter:brightness(1.06);transform:translateY(-1px)}
.prechat-submit:active{transform:translateY(0)}
.prechat-submit:disabled{opacity:.65;cursor:wait;transform:none}
.prechat-error{min-height:18px;margin:2px 0 0;color:#fca5a5;font-size:12px}
.member-nav{overflow:hidden}
.member-nav button{border-radius:18px}
.member-nav button.active{background:rgba(255,255,255,.07)}
.chat-screen,.home-screen{scrollbar-width:thin;scrollbar-color:#59606d transparent}
.chat-messages{scrollbar-width:thin;scrollbar-color:#a8b0bd transparent}
@media(max-width:640px){.prechat-panel{padding:16px 14px 116px}.prechat-panel form,.prechat-panel>#prechatMessage{border-radius:18px}.member-nav{left:10px;right:10px;bottom:10px}}

/* v5.2 member widget professional refinement — layout only */
.phone-frame{border-radius:28px;padding:10px;background:#17191d;box-shadow:0 24px 70px rgba(2,8,23,.36)}
.phone-frame #chatApp{border-radius:20px;overflow:hidden}.chat-header{min-height:72px;padding:12px 16px;background:#142451;box-shadow:none}.chat-header .chat-logo{width:48px;height:48px}.chat-header h2{font-size:16px}.chat-header p{font-size:12px}.chat-screen{background:#101010}.prechat-panel{padding:16px 14px 108px;background:#101010}.prechat-panel>#prechatMessage{border:0;background:#222;border-radius:18px;padding:16px;box-shadow:none}.prechat-panel form{border:1px solid #454545;background:#242424;border-radius:18px;padding:18px;box-shadow:none}.prechat-panel input{min-height:50px;border-radius:12px}.choice{min-height:38px}.prechat-submit{min-height:54px;border-radius:12px;font-size:16px;box-shadow:0 10px 25px color-mix(in srgb,var(--brand) 28%,transparent)}.prechat-error{padding:0 2px}.member-nav{height:66px;left:12px;right:12px;bottom:12px;border-radius:20px;border:1px solid #3b3d42;background:#242529;box-shadow:0 16px 34px rgba(0,0,0,.3)}.member-nav button.active{background:#303136}.chat-messages{background:#f7f8fa;padding:14px}.chat-form{padding:10px 12px;background:#fff}.welcome-card{border-radius:14px}.msg{border-radius:15px}.powered{padding-bottom:7px}


/* v5.3: links only on Beranda and clean rounded member frame */
.phone-frame{background:#101114!important}
.phone-frame #chatApp,#chatApp,.chat-screen{background:#101010}
#memberButtons{display:none!important}
.phone-frame,.phone-frame #chatApp{isolation:isolate}
@media(min-width:641px){.phone-frame{padding:10px}.phone-frame #chatApp{border-radius:20px}}

/* v58: prevent iOS Safari focus zoom without disabling user zoom */
@media (max-width: 768px){
  .chat-form input,
  .prechat-panel input,
  .prechat-panel textarea,
  .prechat-panel select{font-size:16px!important;}
}

/* v5.9: stable mobile keyboard layout and no focus auto-zoom on phones/tablets */
:root{--app-height:100dvh}
@media (hover:none), (pointer:coarse), (max-width:1024px){
  html,body{width:100%;min-height:100%;overflow-x:hidden;-webkit-text-size-adjust:100%;text-size-adjust:100%}
  body.direct-mode,.direct-shell,.preview-panel,.phone-frame,#chatApp,.embed-mode #chatApp{height:var(--app-height);min-height:var(--app-height);max-height:var(--app-height)}
  input,textarea,select,[contenteditable="true"]{font-size:16px!important;line-height:1.35!important}
  .chat-form input,.prechat-panel input,.prechat-panel textarea,.prechat-panel select{font-size:16px!important}
  .chat-form{flex:0 0 auto;position:relative;z-index:30}
  .chat-screen,#chatContent{min-height:0;overflow:hidden}
  .chat-messages{min-height:0;overflow-y:auto;-webkit-overflow-scrolling:touch}
  .member-nav{position:absolute}
}


.chat-image-button{display:block;padding:0;border:0;background:transparent;cursor:zoom-in;max-width:100%;border-radius:10px;overflow:hidden}.chat-image-button img{display:block}.chat-image-lightbox{position:fixed;inset:0;z-index:99999;background:rgba(0,0,0,.92);display:flex;flex-direction:column;opacity:0;transition:opacity .15s ease}.chat-image-lightbox.open{opacity:1}.chat-image-lightbox-toolbar{height:54px;display:flex;align-items:center;justify-content:center;gap:6px;padding:7px;background:#111827;color:#fff}.chat-image-lightbox-toolbar span{font-weight:700;margin-right:6px}.chat-image-lightbox-toolbar button,.chat-image-lightbox-toolbar a{height:38px;min-width:38px;padding:0 9px;border:1px solid #ffffff26;border-radius:10px;background:#ffffff12;color:#fff;text-decoration:none;display:grid;place-items:center;font-size:18px}.chat-image-lightbox-stage{flex:1;min-height:0;overflow:auto;display:grid;place-items:center;padding:12px}.chat-image-lightbox-stage img{max-width:96vw;max-height:calc(100dvh - 76px);object-fit:contain;transform-origin:center;transition:transform .12s ease}

/* Clickable links inside the member pre-chat information message. */
.prechat-inline-link{color:#7dd3fc;text-decoration:underline;text-underline-offset:2px;overflow-wrap:anywhere;word-break:break-word;font-weight:600}.prechat-inline-link:hover{color:#bae6fd}.prechat-inline-link:focus-visible{outline:2px solid #7dd3fc;outline-offset:2px;border-radius:3px}

/* v6.8 rich pre-chat message */
#prechatMessage p{margin:0 0 9px}#prechatMessage p:last-child{margin-bottom:0}#prechatMessage ul,#prechatMessage ol{margin:8px 0;padding-left:24px}#prechatMessage li{margin:4px 0}#prechatMessage a{color:#7dd3fc;text-decoration:underline;text-underline-offset:2px;overflow-wrap:anywhere;font-weight:600}


/* Minimize bar & eye-catcher */
.minimize{cursor:pointer;z-index:30;width:42px;height:42px;border-radius:12px;display:grid;place-items:center;line-height:1}.minimize:hover{background:rgba(255,255,255,.1)}
.minimized-dock{position:fixed;right:16px;bottom:16px;z-index:9999;display:grid;gap:10px;justify-items:end;touch-action:none}.minimized-dock[hidden]{display:none!important}.restore-chat{height:58px;min-width:190px;border:0;border-radius:18px;background:var(--brand);color:#fff;box-shadow:0 14px 40px rgba(15,23,42,.35);display:grid;grid-template-columns:38px 1fr 28px;align-items:center;gap:10px;padding:10px 14px;cursor:pointer}.restore-chat span{width:38px;height:38px;border-radius:12px;background:linear-gradient(135deg,var(--brand-light),var(--brand-dark));display:grid;place-items:center;font-weight:800}.restore-chat b{text-align:left}.restore-chat i{font-style:normal}.eye-catcher-image{display:block;max-width:280px;max-height:160px;object-fit:contain;cursor:grab;filter:drop-shadow(0 12px 24px rgba(15,23,42,.28));user-select:none;-webkit-user-drag:none}.eye-catcher-image:active{cursor:grabbing}.chat-minimized{background:transparent!important;overflow:visible!important}.chat-minimized .direct-shell{display:none}.eye-catcher-preview{min-height:120px;min-width:220px;border:1px dashed #cbd5e1;border-radius:16px;display:grid;place-items:center;color:#64748b;background:#f8fafc;overflow:hidden}.eye-catcher-preview img{max-width:100%;max-height:180px;object-fit:contain}
@media(max-width:640px){.minimized-dock{right:12px;bottom:12px}.eye-catcher-image{max-width:min(260px,80vw);max-height:140px}.restore-chat{min-width:180px}}

/* v14.3 — archived conversation / reopen experience */
.chat-closed-notice{flex:0 0 auto;border-top:1px solid #e5e7eb;background:#fff;padding:20px 16px 18px;text-align:center}
.chat-closed-notice[hidden]{display:none!important}.chat-closed-notice p{margin:0 0 13px;color:#111827;font-size:13px;font-weight:600}.chat-closed-notice button{min-width:112px;border:0;border-radius:9px;background:var(--brand);color:#fff;padding:10px 18px;font:inherit;font-weight:750;cursor:pointer;box-shadow:0 6px 15px color-mix(in srgb,var(--brand) 24%,transparent)}.chat-closed-notice button:disabled{opacity:.65;cursor:wait}.chat-form.is-closed{display:none!important}


/* v14.4 LiveChat-style member controls + delivery states */
.livechat-member-head{position:relative;display:grid;grid-template-columns:42px 42px minmax(0,1fr) 42px;gap:8px;align-items:center;background:#101010!important;padding:10px 12px!important;min-height:72px}
.member-head-btn{width:40px;height:40px;border:0;border-radius:50%;background:#2d2d2f;color:#fff;display:grid;place-items:center;font-size:23px;cursor:pointer}.member-menu-trigger{font-size:18px;font-weight:900}.member-brand-pill{justify-self:center;min-width:0;max-width:230px;padding:5px 12px 5px 6px;border-radius:24px;background:#262626;border:1px solid #3a3a3a;box-shadow:0 8px 20px #0003}.member-brand-pill .chat-logo{width:38px;height:38px;border-radius:50%}.member-brand-pill b{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.member-brand-pill small{display:none}.member-close{font-size:28px}.member-menu-popover{position:absolute;top:60px;left:52px;z-index:120;width:220px;border-radius:12px;background:#292929;color:#fff;box-shadow:0 18px 40px #0007;border:1px solid #3b3b3b;overflow:hidden}.member-menu-popover[hidden]{display:none!important}.member-menu-popover button,.member-sound-row{width:100%;min-height:54px;border:0;background:transparent;color:#fff;display:grid;grid-template-columns:32px 1fr auto;align-items:center;gap:8px;padding:10px 14px;text-align:left;font:inherit}.member-menu-popover button:hover,.member-sound-row:hover{background:#3a3a3a}.member-sound-row input{position:absolute;opacity:0;pointer-events:none}.member-sound-row i{width:45px;height:26px;border-radius:20px;background:#555;position:relative;transition:.2s}.member-sound-row i:after{content:"";position:absolute;width:20px;height:20px;left:3px;top:3px;border-radius:50%;background:#fff;transition:.2s}.member-sound-row input:checked+i{background:#6ad7a1}.member-sound-row input:checked+i:after{transform:translateX(19px)}
.member-close-modal{position:absolute;inset:0;z-index:150;background:#0009;display:grid;place-items:start center;padding:60px 14px 14px}.member-close-modal[hidden]{display:none!important}.member-close-card{position:relative;width:min(100%,365px);border-radius:16px;background:#292929;color:#fff;padding:42px 20px 20px;text-align:center;box-shadow:0 22px 60px #0009}.member-close-x{position:absolute;right:12px;top:10px;border:0;background:transparent;color:#fff;font-size:28px}.member-close-icon{width:72px;height:72px;margin:0 auto 24px;border-radius:50%;display:grid;place-items:center;background:#333;font-size:34px}.member-close-card p{font-size:18px;margin:0 0 30px}.member-close-card #confirmMemberClose{width:100%;min-height:54px;border:0;border-radius:13px;background:#ff766d;color:#111;font-weight:800;font-size:16px;cursor:pointer}
.conversation-closed-event{width:100%;text-align:center;color:#737373;font-size:14px;margin:22px 0;padding:4px 8px}.chat-closed-notice{display:none!important}.chat-form.is-closed{display:flex!important}
.receipt{font-size:11px!important;opacity:.78!important;margin-top:5px!important}.msg.visitor .receipt{color:#eaf2ff}.msg.agent .receipt{color:#64748b}
@media(max-width:640px){.livechat-member-head{grid-template-columns:40px 40px minmax(0,1fr) 40px}.member-brand-pill{max-width:190px}.member-menu-popover{left:48px;top:58px}}

/* v14.5 — light/dark/background customization and minimized style */
:root{--chat-bg:#f7f8fa}
#chatApp .chat-messages{background:var(--chat-bg)!important}
#chatApp.widget-theme-dark{color:#f8fafc;background:#101010}
#chatApp.widget-theme-dark .chat-screen,#chatApp.widget-theme-dark #chatContent{background:#101010}
#chatApp.widget-theme-dark .chat-messages{color:#f8fafc}
#chatApp.widget-theme-dark .msg.agent{background:#272727;border-color:#303030;color:#f8fafc;box-shadow:none}
#chatApp.widget-theme-dark .msg.agent .receipt{color:#a3a3a3}
#chatApp.widget-theme-dark .welcome-card{background:#242424;border-color:#333;color:#e5e7eb}
#chatApp.widget-theme-dark .chat-form,#chatApp.widget-theme-dark .powered,#chatApp.widget-theme-dark #uploadStatus{background:#202020;border-color:#333;color:#aaa}
#chatApp.widget-theme-dark .chat-form input{background:#292929;border-color:#3d3d3d;color:#fff}
#chatApp.widget-theme-dark .chat-form input::placeholder{color:#a3a3a3}
#chatApp.widget-theme-dark .attach{background:#333;color:#fff}
#chatApp.widget-theme-dark .conversation-closed-event{color:#b8b8b8}
#chatApp.widget-theme-light{color:#0f172a}
.minimized-dock.mode-bubble .restore-chat{width:62px;height:62px;min-width:62px;padding:0;border-radius:50%;display:grid;grid-template-columns:1fr;background:var(--brand);place-items:center}
.minimized-dock.mode-bubble .restore-chat span,.minimized-dock.mode-bubble .restore-chat b{display:none}.minimized-dock.mode-bubble .restore-chat i{display:block;font-style:normal;font-size:24px;color:#fff}.minimized-dock.mode-bar .restore-chat{background:var(--brand)}
#chatApp.widget-theme-light .livechat-member-head{background:#fff!important;color:#111;border-bottom:1px solid #e5e7eb}
#chatApp.widget-theme-light .member-head-btn{background:#eef2f7;color:#111}
#chatApp.widget-theme-light .member-brand-pill{background:#fff;border-color:#e2e8f0;color:#111;box-shadow:0 6px 18px #0f172a12}
#chatApp.widget-theme-light .member-menu-popover{background:#fff;color:#111;border-color:#e2e8f0}.widget-theme-light .member-menu-popover button,.widget-theme-light .member-sound-row{color:#111}.widget-theme-light .member-menu-popover button:hover,.widget-theme-light .member-sound-row:hover{background:#f1f5f9}
#chatApp.widget-theme-dark .livechat-member-head{background:#101010!important}

/* v14.6 — unified professional theme semantics
   Light/Dark owns the complete chat surface. --brand is accent/bubble color only. */
:root{--chat-bg:#f7f8fa;--chat-panel:#fff;--chat-panel-soft:#f8fafc;--chat-text:#0f172a;--chat-muted:#64748b;--chat-border:#e5e7eb;--agent-bubble:#fff;--agent-bubble-border:#e5e7eb}
#chatApp.widget-theme-light{--chat-bg:#f7f8fa;--chat-panel:#fff;--chat-panel-soft:#f8fafc;--chat-text:#0f172a;--chat-muted:#64748b;--chat-border:#e5e7eb;--agent-bubble:#fff;--agent-bubble-border:#e5e7eb;background:var(--chat-panel);color:var(--chat-text)}
#chatApp.widget-theme-dark{--chat-bg:#101010;--chat-panel:#101010;--chat-panel-soft:#191919;--chat-text:#f5f5f5;--chat-muted:#a3a3a3;--chat-border:#303030;--agent-bubble:#272727;--agent-bubble-border:#303030;background:var(--chat-panel);color:var(--chat-text)}
#chatApp .chat-screen,#chatApp #chatContent,#chatApp .prechat-panel{background:var(--chat-panel);color:var(--chat-text)}
#chatApp .chat-messages{background:var(--chat-bg)!important;color:var(--chat-text)}
#chatApp .livechat-member-head{background:var(--chat-panel)!important;color:var(--chat-text);border-bottom:1px solid var(--chat-border);box-shadow:none}
#chatApp .member-head-btn{background:var(--chat-panel-soft);color:var(--chat-text);border:1px solid var(--chat-border)}
#chatApp .member-brand-pill{background:var(--chat-panel-soft);border-color:var(--chat-border);color:var(--chat-text);box-shadow:0 5px 18px rgba(15,23,42,.08)}
#chatApp.widget-theme-dark .member-brand-pill{box-shadow:0 8px 24px rgba(0,0,0,.3)}
#chatApp .chat-welcome-message{display:flex;align-items:flex-start;gap:9px;padding:14px 14px 2px;background:var(--chat-bg)}
#chatApp .welcome-agent-avatar{width:30px;height:30px;flex:0 0 30px;border-radius:50%;display:grid;place-items:center;overflow:hidden;background:var(--chat-panel-soft);border:1px solid var(--chat-border);color:var(--chat-text);font-size:11px;font-weight:800}
#chatApp .welcome-agent-avatar img{width:100%;height:100%;object-fit:cover}
#chatApp .welcome-card{margin:0;max-width:82%;width:max-content;padding:10px 13px;background:var(--agent-bubble);border:1px solid var(--agent-bubble-border);border-radius:14px 14px 14px 5px;color:var(--chat-text);font-size:13px;line-height:1.45;box-shadow:0 3px 12px rgba(15,23,42,.05)}
#chatApp.widget-theme-dark .welcome-card{box-shadow:none}
#chatApp .msg.agent{background:var(--agent-bubble);border-color:var(--agent-bubble-border);color:var(--chat-text)}
#chatApp .msg.visitor{background:var(--brand);border-color:var(--brand);color:#fff}
#chatApp .chat-form,#chatApp .powered,#chatApp #uploadStatus{background:var(--chat-panel);border-color:var(--chat-border);color:var(--chat-muted)}
#chatApp .chat-form input{background:var(--chat-panel-soft);border-color:var(--chat-border);color:var(--chat-text)}
#chatApp .chat-form input::placeholder{color:var(--chat-muted)}
#chatApp .attach{background:var(--chat-panel-soft);color:var(--chat-text);border:1px solid var(--chat-border)}
#chatApp .send-button{background:var(--brand);color:#fff}
#chatApp .conversation-closed-event{color:var(--chat-muted)}
#chatApp .member-menu-popover{background:var(--chat-panel-soft);color:var(--chat-text);border-color:var(--chat-border)}
#chatApp .member-menu-popover button,#chatApp .member-sound-row{color:var(--chat-text)}
#chatApp .member-menu-popover button:hover,#chatApp .member-sound-row:hover{background:color-mix(in srgb,var(--chat-panel-soft) 82%,var(--chat-text) 18%)}
#chatApp .prechat-panel input{background:var(--chat-panel-soft);border-color:var(--chat-border);color:var(--chat-text)}
#chatApp .receipt{font-size:11px!important;margin-top:4px!important}
#chatApp .msg.visitor .receipt{color:rgba(255,255,255,.82)}
#chatApp.widget-theme-dark .msg.agent .receipt{color:#a3a3a3}
@media(max-width:640px){#chatApp .chat-welcome-message{padding:11px 10px 1px}.chat-welcome-message .welcome-card{max-width:85%}}

/* v14.8 — hard theme synchronization for every member-chat surface.
   This block intentionally comes last so legacy dark defaults cannot leak into Light mode. */
#chatApp.widget-theme-light{
  --chat-bg:#f7f8fa;
  --chat-panel:#ffffff;
  --chat-panel-soft:#f8fafc;
  --chat-text:#0f172a;
  --chat-muted:#64748b;
  --chat-border:#e2e8f0;
  --agent-bubble:#ffffff;
  --agent-bubble-border:#e2e8f0;
}
#chatApp.widget-theme-dark{
  --chat-bg:#101010;
  --chat-panel:#101010;
  --chat-panel-soft:#242424;
  --chat-text:#f8fafc;
  --chat-muted:#a3a3a3;
  --chat-border:#3a3a3a;
  --agent-bubble:#242424;
  --agent-bubble-border:#333333;
}
#chatApp.widget-theme-light,
#chatApp.widget-theme-light .chat-screen,
#chatApp.widget-theme-light #chatContent,
#chatApp.widget-theme-light .chat-messages,
#chatApp.widget-theme-light .prechat-panel{
  background:#fff!important;
  color:var(--chat-text)!important;
}
#chatApp.widget-theme-dark,
#chatApp.widget-theme-dark .chat-screen,
#chatApp.widget-theme-dark #chatContent,
#chatApp.widget-theme-dark .chat-messages,
#chatApp.widget-theme-dark .prechat-panel{
  background:#101010!important;
  color:var(--chat-text)!important;
}
#chatApp .prechat-panel{padding:16px 14px 108px}
#chatApp .prechat-panel>#prechatMessage,
#chatApp .prechat-panel form{
  background:var(--chat-panel-soft)!important;
  color:var(--chat-text)!important;
  border:1px solid var(--chat-border)!important;
  box-shadow:none!important;
}
#chatApp .prechat-panel>#prechatMessage{border-radius:18px;padding:16px}
#chatApp .prechat-panel form{border-radius:18px;padding:18px}
#chatApp .prechat-panel label,
#chatApp .prechat-panel legend,
#chatApp #prechatMessage,
#chatApp #prechatMessage p,
#chatApp #prechatMessage li{
  color:var(--chat-text)!important;
}
#chatApp #prechatMessage a,
#chatApp .prechat-inline-link{
  color:var(--brand)!important;
  text-decoration-color:color-mix(in srgb,var(--brand) 70%,transparent)!important;
}
#chatApp .prechat-panel input,
#chatApp .prechat-panel textarea,
#chatApp .prechat-panel select{
  background:var(--chat-panel)!important;
  color:var(--chat-text)!important;
  border:1px solid var(--chat-border)!important;
}
#chatApp .prechat-panel input::placeholder,
#chatApp .prechat-panel textarea::placeholder{color:var(--chat-muted)!important}
#chatApp .choice{
  color:var(--chat-text)!important;
  background:transparent!important;
}
#chatApp .prechat-submit{background:var(--brand)!important;color:#fff!important}
#chatApp .prechat-error{color:#dc2626!important}

/* Bottom navigation follows the selected theme too. */
#chatApp .member-nav{
  background:var(--chat-panel-soft)!important;
  border-color:var(--chat-border)!important;
  box-shadow:0 12px 30px rgba(15,23,42,.12)!important;
}
#chatApp.widget-theme-dark .member-nav{box-shadow:0 16px 34px rgba(0,0,0,.3)!important}
#chatApp .member-nav button{color:var(--chat-muted)!important}
#chatApp .member-nav button.active{
  background:color-mix(in srgb,var(--chat-panel-soft) 86%,var(--chat-text) 14%)!important;
  color:var(--chat-text)!important;
}

/* Keep the message composer, footer and welcome area visually continuous. */
#chatApp .chat-welcome-message,
#chatApp .chat-form,
#chatApp .powered,
#chatApp #uploadStatus{background:var(--chat-panel)!important;color:var(--chat-muted)!important}
#chatApp .chat-welcome-message{border-bottom:0!important}
#chatApp .chat-form{border-top:1px solid var(--chat-border)!important}
#chatApp .chat-form input{background:var(--chat-panel-soft)!important;color:var(--chat-text)!important;border-color:var(--chat-border)!important}
#chatApp .attach{background:var(--chat-panel-soft)!important;color:var(--chat-text)!important;border-color:var(--chat-border)!important}

/* Light close/menu dialogs should not remain black when Light is selected. */
#chatApp.widget-theme-light .member-close-modal{background:rgba(15,23,42,.38)!important}
#chatApp.widget-theme-light .member-close-card{background:#fff!important;color:#0f172a!important;box-shadow:0 22px 60px rgba(15,23,42,.22)!important}
#chatApp.widget-theme-light .member-close-x{color:#0f172a!important}
#chatApp.widget-theme-light .member-close-icon{background:#f1f5f9!important;color:#0f172a!important}

/* v14.10 minimized dock / eye-catcher runtime fix */
html:has(body.chat-minimized),body.chat-minimized{background:transparent!important;min-height:0!important;height:auto!important;overflow:hidden!important}
body.chat-minimized #chatApp{display:none!important}
body.chat-minimized .minimized-dock{position:fixed!important;right:0!important;bottom:0!important;left:auto!important;top:auto!important;margin:0!important;padding:0!important;width:max-content!important;height:max-content!important;max-width:calc(100vw - 4px)!important;background:transparent!important}
body.chat-minimized .eye-catcher-image{display:block;max-width:300px;max-height:190px;width:auto;height:auto;object-fit:contain;margin:0 0 8px auto}
body.chat-minimized .eye-catcher-image[hidden]{display:none!important}
body.chat-minimized .restore-chat{margin-left:auto}
.embed-mode{background:transparent!important}

/* v14.11 draggable eye-catcher positioning */
.minimized-dock .eye-catcher-image{margin-right:var(--eye-offset-x,0px);margin-bottom:calc(8px + var(--eye-offset-y,0px));transition:margin .08s ease}
.minimized-dock .eye-catcher-image.is-dragging{cursor:grabbing!important;transition:none;outline:2px dashed color-mix(in srgb,var(--brand,#2563eb) 70%,transparent);outline-offset:6px}
body.chat-minimized .eye-catcher-image{margin-right:var(--eye-offset-x,0px)!important;margin-bottom:calc(8px + var(--eye-offset-y,0px))!important}

/* v14.12 eye-catcher/bar alignment */
body.chat-minimized .minimized-dock.mode-bar .restore-chat{width:var(--eye-render-width,280px)!important;min-width:var(--eye-render-width,280px)!important;max-width:300px!important;box-sizing:border-box}
body.chat-minimized .minimized-dock.mode-bar .eye-catcher-image:not([hidden]){margin-bottom:calc(var(--eye-gap,0px) + var(--eye-offset-y,0px))!important}
body.chat-minimized .minimized-dock.mode-bar{gap:0!important}

/* v14.13 — direct/member chat page never minimizes (desktop + mobile) */
body.direct-mode #minimizeChat,
body.direct-mode #minimizedDock{display:none!important}
body.direct-mode #chatApp{display:flex!important;visibility:visible!important}
body.direct-mode.chat-minimized{background:#111827!important;overflow:auto!important;height:auto!important;min-height:100%!important}
body.direct-mode.chat-minimized .direct-shell{display:grid!important}
@media(max-width:900px){body.direct-mode.chat-minimized .direct-shell{display:grid!important}}
@media(max-width:640px){body.direct-mode.chat-minimized .direct-shell{display:block!important}}


/* v14.14 member multi-session history */
#chatApp .history-date-divider{display:flex;align-items:center;gap:10px;width:100%;margin:20px 0 10px;color:var(--chat-muted,#737373);font-size:12px;text-align:center}
#chatApp .history-date-divider:before,#chatApp .history-date-divider:after{content:"";height:1px;background:color-mix(in srgb,var(--chat-muted,#737373) 28%,transparent);flex:1}
#chatApp .history-date-divider span{white-space:nowrap}
#chatApp .member-history-prechat{display:flex;gap:10px;align-items:flex-start;max-width:88%;margin:12px 0 18px;color:var(--chat-text,#172033)}
#chatApp .history-prechat-icon{width:22px;height:22px;border-radius:50%;display:grid;place-items:center;background:#d11212;color:#fff;font-size:8px;flex:0 0 22px;margin-top:4px}
#chatApp .member-history-prechat>div:last-child{background:var(--agent-bubble,#fff);border:1px solid var(--agent-bubble-border,#e5e7eb);border-radius:18px;padding:14px 16px;min-width:0;box-shadow:0 2px 8px rgba(0,0,0,.04)}
#chatApp .member-history-prechat strong{display:block;margin-bottom:8px}
#chatApp .member-history-prechat p{margin:5px 0;display:grid;gap:2px}
#chatApp .member-history-prechat span{color:var(--chat-muted,#737373)}
#chatApp .member-history-prechat b{font-weight:600;overflow-wrap:anywhere}
#chatApp .msg.system{max-width:100%;width:100%;margin:18px 0;padding:2px 12px;border:0;background:transparent!important;box-shadow:none!important;text-align:center;color:var(--chat-muted,#737373);font-size:14px}
#chatApp .history-msg{opacity:.96}

/* v14.17 — dynamic welcome/header theme color sync */
#chatApp .home-screen{
  background:linear-gradient(165deg,var(--brand) 0%,var(--brand-dark) 46%,var(--brand-deep) 100%)!important;
}
#chatApp .chat-header{
  background:linear-gradient(135deg,var(--brand-dark),var(--brand-deep))!important;
}
#chatApp .home-screen .agent-card{
  border:1px solid color-mix(in srgb,var(--brand-light) 18%,transparent);
}

/* v14.18 — two-tone welcome surface + tenant-color ambient glow
   Keep the branded color only in the welcome/header zone; the lower home area
   remains neutral/dark like LiveChat. Ambient glow follows --brand. */
.preview-panel{
  background:
    radial-gradient(circle at 68% 36%,color-mix(in srgb,var(--brand) 28%,transparent),transparent 38%),
    radial-gradient(circle at 92% 12%,color-mix(in srgb,var(--brand-light) 16%,transparent),transparent 42%),
    linear-gradient(135deg,#223042,#44515f)!important;
}
.marketing-panel:after{background:color-mix(in srgb,var(--brand) 10%,transparent)!important}
#chatApp .home-screen{
  position:relative;
  isolation:isolate;
  background:#101010!important;
  color:#fff;
}
#chatApp .home-screen:before{
  content:"";
  position:absolute;
  z-index:-1;
  left:0;right:0;top:0;
  height:430px;
  background:linear-gradient(165deg,var(--brand) 0%,var(--brand-dark) 58%,color-mix(in srgb,var(--brand-deep) 82%,#101010) 100%);
  pointer-events:none;
}
#chatApp .home-screen .agent-card{
  background:rgba(28,28,30,.94)!important;
  border:1px solid color-mix(in srgb,var(--brand-light) 14%,rgba(255,255,255,.06))!important;
  box-shadow:0 14px 30px color-mix(in srgb,var(--brand) 13%,rgba(0,0,0,.34))!important;
}
#chatApp .home-screen .member-buttons{position:relative;z-index:1}
#chatApp .home-screen .member-link-btn{background:#242424!important}
#chatApp .member-nav{background:rgba(30,30,31,.96)!important}
#chatApp .agent-card button{
  box-shadow:0 8px 20px color-mix(in srgb,var(--brand) 24%,transparent)!important;
}
#chatApp .agent-card button:hover{
  box-shadow:0 12px 26px color-mix(in srgb,var(--brand) 34%,transparent)!important;
}
@media(max-width:640px){#chatApp .home-screen:before{height:405px}}

/* v14.19 — soft branded-to-dark home transition
   Remove the visible hard split between the theme-color hero and dark lower area.
   The brand color now fades gradually into the neutral dark surface, closer to LiveChat. */
#chatApp .home-screen{
  background:
    linear-gradient(
      180deg,
      color-mix(in srgb,var(--brand) 82%,#101010) 0%,
      color-mix(in srgb,var(--brand-dark) 74%,#101010) 24%,
      color-mix(in srgb,var(--brand-deep) 48%,#101010) 46%,
      color-mix(in srgb,var(--brand-deep) 20%,#101010) 63%,
      #101010 82%,
      #101010 100%
    )!important;
}
#chatApp .home-screen:before{
  display:none!important;
}

/* v14.20 — website widgets start minimized + LiveChat-style bottom navigation */
.member-nav button{font-family:inherit;align-items:center;justify-items:center;grid-auto-flow:row;grid-template-rows:30px 18px;place-content:center;gap:2px;padding:6px 8px;line-height:1}
.member-nav .member-nav-icon{width:27px;height:27px;display:block;overflow:visible}
.member-nav .member-nav-icon path{fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round;transition:fill .16s ease,stroke .16s ease,transform .16s ease}
.member-nav .member-nav-icon-home path{fill:currentColor;stroke:currentColor;stroke-width:1.2}
.member-nav button.active .member-nav-icon{transform:translateY(-1px)}
.member-nav button span{font-size:13px;font-weight:500;line-height:1.1}
.member-nav button.active span{font-weight:650}
.member-nav button:first-child{border-radius:19px}
.member-nav button:last-child{border-radius:19px}
@media(max-width:640px){.member-nav .member-nav-icon{width:26px;height:26px}.member-nav button span{font-size:12.5px}}


/* v14.21 — chronological member history + audit timestamps */
.chat-welcome-message[hidden]{display:none!important}
.current-session-welcome{margin:8px 10px 16px;display:flex;flex-direction:column;gap:8px}
.session-start-clock{align-self:center;font-size:12px;color:var(--muted,#8b93a7);padding:2px 8px}
.session-welcome-row{display:flex;gap:10px;align-items:flex-start}
.session-welcome-avatar{width:28px;height:28px;border-radius:50%;flex:0 0 28px;display:grid;place-items:center;overflow:hidden;background:var(--brand);color:#fff;font-size:12px;font-weight:800}
.session-welcome-avatar img{width:100%;height:100%;object-fit:cover}
.session-welcome-row>div:last-child{max-width:min(78%,420px);background:var(--surface-message,#242424);border-radius:13px;padding:10px 13px;line-height:1.4}
.session-welcome-row strong{display:block;font-size:11px;opacity:.72;margin-bottom:4px;text-transform:uppercase}
.message-time{display:block;font-size:10px;line-height:1.2;opacity:.58;margin-top:4px;white-space:nowrap}
.msg.visitor .message-time{text-align:right}
.msg.system .message-time{text-align:center;margin-top:3px}


/* v14.22: cleaner message metadata. Time stays available in data/title for audit but is not printed in member UI. */
#chatApp .message-time,#chatApp .session-start-clock{display:none!important}
#chatApp .msg.agent,#chatApp .msg.visitor{background:transparent!important;border:0!important;box-shadow:none!important;padding:0!important;overflow:visible!important;max-width:min(82%,420px)}
#chatApp .msg .message-body{display:block;border-radius:15px;padding:11px 14px;box-shadow:0 2px 10px rgba(0,0,0,.08)}
#chatApp .msg.visitor .message-body{background:var(--brand);color:#fff;border-bottom-right-radius:6px}
#chatApp .msg.agent .message-body{background:var(--agent-bubble);color:var(--chat-text);border:1px solid var(--agent-bubble-border);border-bottom-left-radius:6px}
#chatApp .msg .agent-name{margin:0 0 5px 8px}
#chatApp .receipt{position:static!important;display:block!important;width:100%;margin:5px 4px 0!important;padding:0!important;background:transparent!important;box-shadow:none!important;border:0!important;font-size:11px!important;line-height:1.2!important}
#chatApp .msg.visitor .receipt{text-align:right;color:var(--chat-muted,#9ca3af)!important}
#chatApp .msg.agent .receipt{text-align:left;color:var(--chat-muted,#9ca3af)!important}

/* v14.25 master branding on direct/member site */
.site-brand .global-brand-icon{width:48px;height:48px;display:block;object-fit:contain;object-position:center;background:transparent!important;border:0!important;border-radius:0!important;box-shadow:none!important}
.site-brand strong{color:var(--global-secondary,#65c2fd)}
.marketing-panel:after{background:color-mix(in srgb,var(--global-primary,#2c91d3) 12%,transparent)!important}
.preview-panel{background:radial-gradient(circle at 20% 50%,color-mix(in srgb,var(--global-secondary,#65c2fd) 20%,transparent),transparent 42%),radial-gradient(circle at 90% 15%,color-mix(in srgb,var(--global-primary,#2c91d3) 18%,transparent),transparent 44%),linear-gradient(135deg,#213348,#4a5f70)!important}
.verified::first-letter{color:var(--global-secondary,#65c2fd)}


/* v14.27 — clean text-only minimized launcher */
.minimized-dock.mode-bar .restore-chat{background:var(--brand)!important;background-image:none!important;border:0!important;box-shadow:none!important;border-radius:8px!important;min-height:52px!important;padding:0 22px!important;display:flex!important;align-items:center!important;justify-content:center!important;gap:0!important;color:#fff!important}
.minimized-dock.mode-bar .restore-chat #restoreAvatar,.minimized-dock.mode-bar .restore-chat i{display:none!important}
.minimized-dock.mode-bar .restore-chat #restoreLabel{display:block!important;margin:0!important;padding:0!important;font-weight:800!important;white-space:nowrap!important}

/* v14.28 — smoother compact text-only minimized launcher */
body.chat-minimized .minimized-dock.mode-bar .restore-chat,
.minimized-dock.mode-bar .restore-chat{
  width:auto!important;
  min-width:148px!important;
  max-width:min(240px,calc(100vw - 24px))!important;
  height:46px!important;
  min-height:46px!important;
  padding:0 20px!important;
  border:0!important;
  border-radius:999px!important;
  background:var(--brand)!important;
  background-image:linear-gradient(135deg,color-mix(in srgb,var(--brand) 94%,white),var(--brand))!important;
  box-shadow:0 10px 26px color-mix(in srgb,var(--brand) 22%,transparent)!important;
  display:flex!important;
  align-items:center!important;
  justify-content:center!important;
  gap:0!important;
  overflow:hidden!important;
}
.minimized-dock.mode-bar .restore-chat #restoreAvatar,
.minimized-dock.mode-bar .restore-chat i{display:none!important}
.minimized-dock.mode-bar .restore-chat #restoreLabel{
  display:block!important;
  margin:0!important;
  padding:0!important;
  max-width:190px!important;
  overflow:hidden!important;
  text-overflow:ellipsis!important;
  white-space:nowrap!important;
  text-align:center!important;
  font-size:14px!important;
  line-height:1!important;
  font-weight:800!important;
  letter-spacing:.01em!important;
}
body.chat-minimized .minimized-dock.mode-bar{gap:0!important;align-items:end!important}
body.chat-minimized .minimized-dock.mode-bar .eye-catcher-image:not([hidden]){
  margin-bottom:4px!important;
}
@media(max-width:640px){
 body.chat-minimized .minimized-dock.mode-bar .restore-chat,
 .minimized-dock.mode-bar .restore-chat{min-width:138px!important;height:44px!important;min-height:44px!important;padding:0 17px!important}
 .minimized-dock.mode-bar .restore-chat #restoreLabel{font-size:13px!important}
}


/* v14.29 — readable smooth text-only launcher */
body.chat-minimized .minimized-dock.mode-bar .restore-chat,
.minimized-dock.mode-bar .restore-chat{
  width:max-content!important;
  min-width:200px!important;
  max-width:min(320px,calc(100vw - 24px))!important;
  height:48px!important;min-height:48px!important;
  padding:0 24px!important;
  border:0!important;border-radius:999px!important;
  overflow:visible!important;
  box-shadow:0 10px 24px color-mix(in srgb,var(--brand) 18%,transparent)!important;
}
.minimized-dock.mode-bar .restore-chat #restoreLabel{
  display:block!important;
  max-width:none!important;overflow:visible!important;text-overflow:clip!important;
  white-space:nowrap!important;text-align:center!important;
  font-size:15.5px!important;line-height:1!important;font-weight:800!important;letter-spacing:.01em!important;
}
@media(max-width:640px){
  body.chat-minimized .minimized-dock.mode-bar .restore-chat,
  .minimized-dock.mode-bar .restore-chat{min-width:178px!important;max-width:calc(100vw - 24px)!important;height:46px!important;min-height:46px!important;padding:0 20px!important}
  .minimized-dock.mode-bar .restore-chat #restoreLabel{font-size:14.5px!important}
}


/* v14.33 — eye-catcher launcher width follows banner */
body.chat-minimized .minimized-dock.mode-bar:has(.eye-catcher-image:not([hidden])) .restore-chat{
  width:var(--eye-render-width,280px)!important;
  min-width:var(--eye-render-width,280px)!important;
  max-width:300px!important;
  border-radius:10px!important;
}
body.chat-minimized .minimized-dock.mode-bar .eye-catcher-image:not([hidden]){
  width:var(--eye-render-width,280px)!important;
  max-width:300px!important;
  height:auto!important;
}


/* v14.42 — launch-safe theme boot + clean image messages */
body.lck-booting #chatApp,
body.lck-booting #minimizedDock{
  opacity:0!important;
  visibility:hidden!important;
  pointer-events:none!important;
}
body:not(.lck-booting) #chatApp,
body:not(.lck-booting) #minimizedDock{
  transition:opacity .08s linear;
}
#chatApp .msg.image-message .message-body{
  padding:0!important;
  background:transparent!important;
  border:0!important;
  box-shadow:none!important;
  border-radius:0!important;
  overflow:visible!important;
}
#chatApp .msg.image-message .chat-image-button{
  padding:0!important;
  margin:0!important;
  border:0!important;
  background:transparent!important;
  border-radius:0!important;
  overflow:visible!important;
  box-shadow:none!important;
}
#chatApp .msg.image-message .chat-image-button img,
#chatApp .msg.image-message>.message-body>img{
  display:block!important;
  width:auto!important;
  max-width:min(100%,360px)!important;
  height:auto!important;
  max-height:360px!important;
  object-fit:contain!important;
  border:0!important;
  border-radius:0!important;
  box-shadow:none!important;
  background:transparent!important;
}

/* v14.43 — member image attachment: image only, compact and borderless */
#chatApp .msg.image-message,
#chatApp .msg.agent.image-message,
#chatApp .msg.visitor.image-message{
  width:auto!important;
  max-width:min(78%,360px)!important;
  padding:0!important;
  background:transparent!important;
  border:0!important;
  box-shadow:none!important;
  border-radius:0!important;
  overflow:visible!important;
}
#chatApp .msg.image-message .message-body{
  display:block!important;
  width:auto!important;
  max-width:100%!important;
  padding:0!important;
  margin:0!important;
  background:transparent!important;
  border:0!important;
  box-shadow:none!important;
  border-radius:0!important;
  overflow:visible!important;
}
#chatApp .msg.image-message .chat-image-button{
  display:block!important;
  width:auto!important;
  max-width:100%!important;
  padding:0!important;
  margin:0!important;
  border:0!important;
  outline:0!important;
  background:transparent!important;
  border-radius:0!important;
  box-shadow:none!important;
  overflow:visible!important;
  line-height:0!important;
}
#chatApp .msg.image-message .chat-image-button img,
#chatApp .msg.image-message .message-body>img{
  display:block!important;
  width:auto!important;
  height:auto!important;
  max-width:min(100%,340px)!important;
  max-height:280px!important;
  object-fit:contain!important;
  padding:0!important;
  margin:0!important;
  border:0!important;
  outline:0!important;
  border-radius:0!important;
  box-shadow:none!important;
  background:transparent!important;
}
#chatApp .msg.image-message .agent-name{margin:0 0 5px!important}
#chatApp .msg.image-message .receipt{margin:5px 2px 0!important}

/* v14.44 — direct chat marketing panel must stay uniformly dark.
   Remove the decorative brand-colored glow that created a blue patch on the left panel. */
body.direct-mode .marketing-panel::after,
.direct-shell .marketing-panel::after{
  content:none!important;
  display:none!important;
  background:none!important;
  filter:none!important;
}